Gramo — Support

Frequently Asked Questions

How accurate is the AI calorie estimation?

Gramo uses Google Gemini to estimate calories and macros from photos and descriptions. Estimates are close for common foods but may be less accurate for complex dishes, mixed meals, or unusual portion sizes. Think of it as a useful guide rather than a precise measurement — consistent logging matters more than perfect numbers.

My photo didn’t give a good result. What can I do?

Try describing the meal in text instead — e.g. “grilled chicken breast 200g with rice”. You can also edit the calories and macros manually after logging. Clear, well-lit photos from above tend to give better results.

Can I edit a meal after logging it?

Currently, you can delete meals from history. Editing individual fields is on our roadmap for a future update.

Is my data backed up?

Yes — your meal history is stored securely in the cloud and syncs across your devices automatically. Deleting the app does not delete your data; you can restore it by logging in again.

How do I delete my account?

Account deletion is available in Settings → Account → Delete Account. This permanently removes your account and all associated meal data. For full details on what is deleted and what third-party services may retain, see the Account Deletion page.

The app is crashing or not working. What should I do?

Try force-quitting and reopening the app. If the issue persists, email us with your device model and iOS/Android version and we’ll investigate.